Administrative Assistant
MENDOTA MUTUAL INSURANCE COMPANY
Administrative Assistant
Benefits:
Major Medical, Dental, Vision, Group Life Insurance, Paid Time Off, Paid Holidays.
Hours:
8-4 MF
Job Summary:
This role provides essential clerical and organizational support, ensuring smooth office operations. Key functions include handling all correspondence (calls, emails, and physical mail), organizing and maintaining filing systems (digital & physical) files, preparing necessary documents and reports, data entry, ultimately acting as a central communication hub for the office.
Key Responsibilities:
- Financial Transactions:
- Ensure proper financial adjustments are made following each transaction.
- Confirm receipt of payments or adjustments related to policy transactions.
- Collaboration with Underwriting & Upper Management:
- Work in close coordination with Upper management to understand the financial impact and follow up on the nature of each transaction.
- Handle correspondence between the operations department and external parties.
- Documentation and Compliance:
- Maintain detailed records of all emails, notes, and resolutions.
- Customer Interaction:
- Communicate with customers to ensure clarity and satisfaction where possible.
- Address customer inquiries regarding status or processes.
- Reporting:
- Compile regular reports on activities, financial impacts, and process improvements for upper management.
- Problem Solving:
- Develop and implement solutions to recurring issues identified through analysis.
Qualifications:
- Strong analytical skills with proficiency in Microsoft Excel, or data analysis tools.
- Excellent communication and interpersonal skills, with the ability to resolve discrepancies.
- Detail-oriented with a high level of accuracy in financial dealings.
Please be advised that all resumes must be submitted via email only to christina@mendotamutual.com. Submissions sent through any other channel will not be considered.
Thank you.
